Recalls, CPSC Compliance,
Product Warnings & Labeling

Jenifer Keenan spent two decades at one of the nation’s largest law firms representing domestic and international manufacturers, importers and retailers before the Consumer Product Safety Commission (CPSC) and Health Canada in product recalls, civil penalty actions, and reporting activities. After serving as the Chair of Alston & Bird’s Consumer Product Safety & Regulatory Compliance Practice, Jenifer opened her own firm, allowing her to bring her big-firm experience and deep product safety knowledge to her clients in a more cost-effective manner, all while providing individualized attention to her clients.

Fortune 100 Big-Box retailers recommend Jenifer Keenan Law LLC to their suppliers for advice on CPSC reporting and recall obligations. Our firm is uniquely qualified to help suppliers through the regulatory process while coordinating with your customers – the retailers – to ensure that your business relationship remains strong following a successful recall or report to the CPSC. In many instances, we have been able to help suppliers demonstrate that a perceived product issue does not pose a safety issue, thereby avoiding an unwarranted recall.

Our longstanding relationships with key regulators at the CPSC and Health Canada help us obtain great results for our clients. We also work with top scientific and technical experts to help companies evaluate potential safety issues with their products as well as meet testing and certification obligations.

In addition to working with companies after their products have hit the market, we also provide pre-market advice and draft warnings, warranties and product instructions to ensure compliance with all applicable regulations and industry best practices. Our proactive approach to product issues and compliance counseling provides value and long-term cost savings to our clients.